Return Policy

You can return orders within 14 days after the delivery. We have a very easy return policy; 

 

ORDERS IN THE UNITED STATES  

If you want to return an item please contact with us.

"Free Return Labels are only for 1 time use and Exchange Items are not eligible for return nor a refund"

 

ORDERS IN THE CANADA AND THE REST OF THE WORLD 
 
You can return your order with your choice of carrier except your local post office. You can return orders within 14 days after the delivery or else you will only be eligible for store credit. 
You can return orders within 14 days after the delivery. 
We have a very easy return policy.  Please contact with us

 

*Please note that Monocloth does not provide a return label for the purchases from the 'SALE, UNDERWEAR SOCKS' category on our website and they are NON-RETURNABLE.

*Please note that items purchased during any SALE campaigns on monocloth.com are NON-RETURNABLE.

Please ensure item(s) are in their original conditions and they should not smell or be worn outside. The package and if there is any, standard accessories of a product should be included without any damage in the package that you are returning and the product(s) should be in a position to sell again in the market (without any damage, dirt or being fixed). Items must be returned with all tags on. Failure to return the items without tags will only result in store credit and you will not be eligible for refunds  If your products are matching with these conditions. You can get your money back or get store credit instead. %100 Money Back Guarantee. Process is %100 transparent and hustle free.

When we receive the package, we will contact you immediately and resolve the issue.

 

NOTE: PLEASE CONTACT US BEFORE RETURNING PRODUCTS.

 

If you have any further questions, please do not hesitate to contact us.

hello@monocloth.com